The End of Command and Control

In the evolving landscape of workplace dynamics, employees’ expectations of their managers have undergone a significant transformation. Today, line managers who strive to extract the best performance from their teams must adapt and develop new skills to meet these changing demands.

Rachel Morris’ latest piece in The Business Reporter argues that shifting employee expectations demand new skills from line managers, centred around embracing a coaching approach.

She explores the importance of questioning and listening as well as well as guiding and offering feedback, all skills in the best managers’ toolkits.

Read the full article here.